Disclaimer

Important information about Time Gift service

Service Nature

Time Gift is a fully launched symbolic digital gift service. We deliver digital time gifts, AI-crafted blessings, and certificate experiences designed to convey emotional value and ritual. The service is not medical or financial advice and does not promise any extension of actual lifespan. The "time" you purchase is symbolic, helping you express care, document emotions, or commemorate meaningful moments. All experiences, including AI-generated content, exist for entertainment and emotional expression only. By using Time Gift you acknowledge that you are purchasing a digital product and experience—not real-world time or lifespan.

Privacy Protection

We protect your privacy with production-grade standards. Information you provide (such as nicknames, messages, or recipient contact details) is used solely to generate blessings, create certificates, and deliver notifications. • We do not publicly display or sell personal information • Nicknames, messages, and similar content are automatically removed from production systems after 7 days • Payment data is processed by compliant providers like Stripe; we never store full card numbers • Any partner that processes data signs a data processing agreement and passes security reviews • You may contact us at any time to request access, export, or deletion of your data See our Privacy Policy and data processing guidance for additional detail.

Payment & Refund Policy

Time Gift delivers digital goods instantly after payment. To safeguard the experience, we apply the following policies: • Digital content is produced and delivered immediately, so refunds are unavailable once payment succeeds • If a technical issue prevents content from generating, we will restore the order or refund it after verification • Payments handled by Stripe, Apple Pay, Google Pay, and other compliant providers settle in the currency shown at checkout (CNY, USD, EUR, JPY, and more) • The final amount, including any applicable taxes, follows the currency displayed on the payment page If a system issue stops delivery, please reach out within 48 hours. Our support team responds within two business days.

User Rights & Data Deletion

You have the right to: • Access and export your orders and certificate records • Request correction or deletion of personally identifiable information • Withdraw consent for marketing communications or research use • Raise concerns or complaints with us—or with regulators—about data processing Submit requests using the contact details below. Verified requests are fulfilled within 30 days.

Effective Date

March 1, 2025

Contact Us

Questions about this disclaimer or our service? Email support@timegift.com (business hours: Monday–Friday, 10:00–18:00 UTC+8). For privacy matters, include “Data Privacy” in the subject line.

Updates to This Disclaimer

We update this page whenever terms change and adjust the effective date accordingly. Significant updates are also communicated via in-product notices or email. Continued use after an update signifies acceptance.