Privacy Policy

How we protect your personal information

Information We Collect

To operate the service we may collect: • Order data: purchased minutes, currency, order status, certificate IDs • Optional personalization: nicknames, blessings, recipient email or phone • Payment identifiers: session IDs and method types returned by Stripe or other processors (never full card numbers) • Technical logs: IP address and browser metadata stored in a minimised, masked form for security • Analytics: aggregated and anonymised usage statistics

How We Use Your Data

We use this information to: • Generate and deliver time gifts, certificates, and blessings • Provide multilingual, multi-currency experiences and customer support • Conduct fraud prevention, risk control, and compliance auditing • Analyse product usage to improve features • Meet regulatory or tax reporting obligations when required by law We never sell personal data or use it for third-party advertising.

Data Security

We protect your data through layered safeguards: • HTTPS everywhere with TLS encryption in transit • Payments handled by PCI DSS compliant partners such as Stripe • Least-privilege access controls and operational auditing in production • Intrusion detection, backups, and disaster-recovery procedures • Regular privacy and security training for employees

Data Retention

Our retention practices follow data minimisation principles: • Nicknames, blessings, and recipient details are deleted by default after seven days, with shorter retention available on request • Order and payment records are retained for at least five years to satisfy accounting and tax regulations • System logs are purged within 30 days unless extended for troubleshooting, in which case they are masked • Aggregated, anonymised analytics may be stored longer to study trends

Your Privacy Rights

You may: • Access, copy, or export your personal data • Request corrections or withdraw consent • Ask us to delete or restrict processing where legally permissible • Object to automated decision-making • File complaints with your local data protection authority Include an order ID or other verification details so we can confirm your identity.

Effective Date

March 1, 2025

Contact Us

For privacy questions or requests, email privacy@timegift.com or contact support@timegift.com. We respond within 30 days.

Policy Updates

When we update this policy, we adjust the effective date and notify you via in-product messages or email for material changes. Continued use of Time Gift signifies acceptance of the latest policy.